
Revive & Refresh your Customer Service Skills with us
The My Grand Bahama Campaign, hosted by The Grand Bahama Port Authority, will be offering a Customer Service Training Session on May 9 and 10.
Training Sessions will be conducted at 9:00 a.m. and at 2:00 p.m.
Join us as we revive & refresh your desire to improve customer service on Grand Bahama Island for residents & visitors. Remember that no matter who we are or where we work, “We are all in the service industry”!
Schedule
Moderator - Trevor Simmons
11:05am | Laura O’Neal – Executive Coach & Trainer, Trainertainment
- "To Do or Not To Do…Does Strategy Really Matter"
11:50 am | Shopping & Networking Snack Break
12:20pm | Henry L. Daniels – Executive Lead, Finance - G.E. Aviation & Digital Technology
- "Building Success Through Synergy"
1:05pm | Shopping & Network Break
1:35pm | Arnaud Simeray – Vice President, Strategic Partnerships - StoreFront,
- "The Pop-Up Revolution"
2:45pm | Valdez K. Russell, Principal - VKR Insights
- "Let’s Get Social -Social Media – The New Branding & Marketing Giant"
3:35pm | Coffee Break
3:50 p.m. | Nicole B. Colebrooke – Customer Relations Manager – GPBA Group
- "Business Made Easy –Shared/Registered & Virtual Space Licensees"
4:25pm | Thank You & Wrap Up Remarks - Vote of Thanks - Derek Newbold
GBPA Licensees
FREE
Non-Licensees
$75.00
Register Now!
My Grand Bahama Customer Service Training Sessions
Venue
Susan J. Wallace Center, Columbus Park,
Freeport, Grand Bahama