GBPA 2018 Small Business Fair & Expo
Thursday, June 28th, 2018
10:00 a.m. – 6:00 p.m.
Canal House at Pelican Bay Resort
Revive & Refresh your Customer Service Skills with us on July 18th
The My Grand Bahama Campaign, hosted by The Grand Bahama Port Authority, will be offering a 1-Day Customer Service Training Session on July 18, 2019 at Pelican Bay Resort.
Our Starter Training Sessions at 9:00 a.m. will be conducted for “Newbies” Only. Refresher Training for ‘My GB Certified’ Individuals will be offered at 2:00 p.m.
Join us as we revive & refresh your desire to improve customer service on Grand Bahama Island for residents & visitors. Remember that no matter who we are or where we work, “We are all in the service industry”!
Moderator - Trevor Simmons
11:05am | Laura O’Neal – Executive Coach & Trainer, Trainertainment
- "To Do or Not To Do…Does Strategy Really Matter"
11:50 am | Shopping & Networking Snack Break
12:20pm | Henry L. Daniels – Executive Lead, Finance - G.E. Aviation & Digital Technology
- "Building Success Through Synergy"
1:05pm | Shopping & Network Break
1:35pm | Arnaud Simeray – Vice President, Strategic Partnerships - StoreFront,
- "The Pop-Up Revolution"
2:45pm | Valdez K. Russell, Principal - VKR Insights
- "Let’s Get Social -Social Media – The New Branding & Marketing Giant"
3:35pm | Coffee Break
3:50 p.m. | Nicole B. Colebrooke – Customer Relations Manager – GPBA Group
- "Business Made Easy –Shared/Registered & Virtual Space Licensees"
4:25pm | Thank You & Wrap Up Remarks - Vote of Thanks - Derek Newbold
The event will take place at the Canal House at Pelican Bay Resort. If you have any questions regarding the conference, feel free to contact us using the information below.